Shipping Information (UK Orders)

Last updated: 3 October 2025

We’re proud to ship all UK orders directly from our fulfilment partner, 3P Logistics, located in Greater Manchester, England. This means fast, reliable delivery across mainland UK with no import duties or customs charges for customers.

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UK Delivery Options

• Free Standard Delivery on all orders over £50 (after discounts) or all subscription orders.

• Orders under £50 incur a £6.00 flat shipping fee.

• Orders are shipped via DPD, with an estimated 1–3 working day delivery window, depending on your location in mainland UK.

We currently deliver to addresses within mainland United Kingdom (England, Scotland, and Wales).

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Order Processing & Cut-Off Times

• Orders placed before 12:00 pm (midday) Monday–Friday are usually shipped the same working day.

• Orders placed after 12:00 pm or on weekends/bank holidays will be processed the next working day.

• Our warehouse operates Monday–Friday (excluding UK public holidays).

Once your order has been dispatched, you’ll receive an email or SMS notification directly from Manukora confirming that your order is on its way. This message will include your tracking link and delivery information so you can follow your shipment from dispatch to delivery.

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Tracking Your Order

When your order is processed, we (Manukora) will send you an email or SMS confirming shipment.
This message will contain your tracking link, where you can:

• Follow your parcel’s journey,

• See estimated delivery dates, and

• Manage delivery options such as “Leave with neighbour” or “Collect from parcel shop.”

If you have not received tracking details within 2 working days of placing your order, please check your spam folder or contact us at hello@manukora.co.uk.

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Damaged or Missing Orders

In the unlikely event that your order arrives damaged:

1. Please take clear photos showing:

   • The outer packaging,

   • The damaged product, and

   • The shipping label.

2. Email these to hello@manukora.co.uk within 48 hours of delivery so our team can resolve it quickly.

If your parcel hasn’t arrived within 5 working days of dispatch, please contact us so we can investigate with our courier partner.