Refunds / Returns

Manuka Honey is a food, and unfortunately this means we cannot accept returns due to change of mind. This is to protect our customers from products that may be opened or tampered with. 

You are not permitted to cancel any order once the Product has been shipped except to the extent permitted by applicable law.

On the off chance that any product is defective upon delivery to you, please contact us at hello@manukora.co.uk with photos of the defect/damaged product. We will then instruct you to return the product to us, and we will provide you with a credit or replacement for the defective Product.